These are the standing terms for engaging Axel AI for paid work. Anything we write into a specific Statement of Work (SoW) overrides what's on this page.
Who you're contracting with
Axel AI is a Brisbane-based studio operating as a sole trader in Queensland, Australia. References to "we", "us" and "our" on this page mean Axel AI; references to "you" and "your" mean the client engaging us.
How an engagement starts
- Initial audits are free and carry no obligation on either side.
- Paid work begins once we've agreed a written SoW (email is fine) covering scope, timeline, deliverables, and price.
- Until the SoW is signed (or replied to in writing), nothing on this site or in our conversations forms a binding contract.
Scope and changes
- Fixed-scope rebuilds are quoted up-front for a defined deliverable.
- If the scope changes mid-engagement, we'll write a short change-note and confirm the new scope before continuing the affected work.
- Retainers are billed monthly in advance and may be cancelled by either side with 14 days' notice.
Payment
- Invoices are issued in AUD via Stripe or direct bank transfer.
- Default terms are 50% on engagement start, 50% on delivery, unless the SoW says otherwise.
- Invoices are due within 14 days. Late invoices may attract simple interest at 2% above the RBA cash rate.
- GST is included where applicable.
Ownership and IP
- On payment, all custom code, configuration, and documentation produced for you under the SoW becomes yours — copyright assigned, no carve-outs, no recurring licence fees.
- We retain the right to reuse generic patterns, libraries, snippets, and know-how that aren't specific to your business.
- Third-party software (open-source libraries, vendor APIs) is governed by its own licence terms.
Confidentiality
We treat anything you share with us as confidential by default, whether or not it's explicitly marked. We don't need an NDA to act this way, but we'll happily sign yours if your organisation requires one.
Warranties and liability
- We'll deliver the work with reasonable care and skill, consistent with current Australian industry practice.
- Software is provided "as is" — we don't warrant it will be error-free or uninterrupted, or that AI model outputs will always be accurate. You agree to keep a human in the loop on anything where mistakes are costly.
- To the maximum extent permitted by law, our total liability under or in connection with any engagement is capped at the fees you paid us for that engagement in the 6 months preceding the claim.
- Nothing in these terms excludes any rights you have under the Australian Consumer Law.
Termination
- Either side may terminate an engagement in writing if the other materially breaches these terms or the SoW and doesn't fix it within 14 days of being asked to.
- On termination, you pay for work completed up to the termination date and we hand over everything produced so far.
Governing law
These terms are governed by the laws of Queensland, Australia. Any dispute is subject to the non-exclusive jurisdiction of the courts of Queensland.
Changes to these terms
We may update this page from time to time. The version that applies to your engagement is the version in force when your SoW is signed, unless we agree otherwise in writing.